TruStage is actively investigating a cybersecurity incident

As part of our response and recovery efforts, we proactively shut down our network and systems, and are working diligently to restore both.

Status: Investigating
Last Updated: July 16, 2026 | 11:15 AM CT

Customers may experience difficulty accessing account information, completing transactions or submitting requests online.

We take the security of our systems and the information entrusted to us seriously.
We are working as quickly and diligently as possible to determine the scope and impact of the incident.
As we learn more, we will provide additional updates as appropriate.

At this stage, it would be premature to draw conclusions about the scope or impact of the incident, including whether any data may have been accessed. We do not want to speculate or get ahead of the facts and will provide additional information as we can.
We understand that situations like this can raise questions and concerns. As our understanding of the situation evolves, we will communicate appropriately.
We are working diligently to restore systems and network functionality, and we will provide additional information as appropriate.
To start your claim, please visit: trustage.com/startclaim

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